Terms and conditions for CandyMania
Welcome to CandyMania! Before making a purchase, please take a moment to review our terms and conditions. These guidelines are in place to ensure a fair and transparent shopping experience for everyone.
Our purchasing policy
At CandyMania, we pride ourselves on the quality and freshness of our baked goods. Once an item has been purchased and taken home, we cannot offer a refund unless the product is found to be unsatisfactory due to a defect or quality issue. We encourage you to inspect your order carefully at the time of purchase.
Returns and refunds
If you are not entirely satisfied with your CandyMania order, please return the item as soon as the problem is identified. This allows us to address any concerns promptly and offer a suitable resolution. Your feedback is valuable in helping us maintain our high standards.
Allergen information and special conditions
For your safety and peace of mind, please always be aware of the allergen label before purchasing any item from CandyMania. This is especially important for items like personalised cakes where specific ingredients might be used. We strive to provide clear labelling to help you make informed choices.
Your privacy matters
At CandyMania, we respect your privacy. All personal information provided during your purchase, such as your name and address, is kept on file for a period of three months. After this time, your personal data is securely deleted from our records. We do not share your information with third parties.